Start your journey
Telephonic Assistance
011 991 2000
Postal address
VIA SOFT (Pty) Ltd.
PO Box 2174
Florida Hills, 1716
Always up Lightning fast*
*99.98% Uptime | Sub-second response time
What is VIA?
VIA – travelling through (a place) en route to a destination.
VIA has decades of experience in providing systems in South Africa. We’ve earned our stripes with the oldest stripes awarded from battles fought and won in the 90’s. Having started small, we saw an opportunity to solve client’s problems and over time became who we are today.
Our integrated solutions
Keeping sales and administration of client’s portfolios top of mind.
Leads management
Manage and monitor the success of marketing campaigns from lead creation to policy conversion through lead status tracking and reporting.
Underwriting actions
Drive operational excellence and profitability through automated business processes, workbenches and configurable policy reviews and renewals.
Security module
Protection of data is crucial to us, and we adhere to all relevant regulations. User access is ring-fenced to specific roles and authorised system areas. We have a comprehensive disaster recovery and business continuity plan in place.
Digital offering
Our digital offering includes an HR management platform catering for recruitment and selection, onboarding and employee information management, a comprehensive Personal Lines insurance client self-service portal and mobile app.
Client-centricity
At the core of our system is client-centricity. Providing a single view of the client and associated relationships.
Pricing
We cater for sophisticated and agile rating methodologies with accuracy at its core.
Claims management
Our comprehensive claims system allows for seamless claims administration including, payment-, reversal-, salvage-, recovery- and legal claim processing and supplier management.
Integration and application programming interfaces (API’s)
Due to a vast variety of API’s and web services developed by us, VIA can easily integrate with virtually any system including telephony and interaction systems, ITC information suppliers, vehicle information and value suppliers, emergency and assistance services suppliers and insurer web services.
Multi-quoting
Allows for the provision of comparative products and premiums to your clients.
Product configuration
Our platform allows for the configuration of multiple and varied Personal lines and Commercial Non-life insurance and insurance-related value-added products.
Data warehouse and reporting
Our data warehouse capabilities and visualisation module include comprehensive, versatile operational- and financial reporting and dashboards.
Data sharing with insurers
We comply with the current data-sharing regulations and are fully integrated with the Astute Short-Term Switch. We are successfully sharing insurance data with several insurers according to their required formats and standards.
Policy management
Effectively manage the insurance policy life cycle and business rules through automated business processes and workflows.
Financials
Comprehensive imbedded accounting module and billing system.
Premium management
Integrated premium management module caters for seamless premium collection, commission- and insurer payment, and handling of refunds and returned debit orders.
Communications Platform
Our comprehensive communications platform includes template design, rich-text emails with image and data variable inclusion, content and version management, campaign management and SMS management, to name a few.
VIA consists of an experienced management team, a team of Developers, Business Analysts and Project Managers with wide-ranging technical skills.
Previous
Next